In the beginning they were just used to Se no início era apenas utilizadas para recreational activities, nowadays they are a huge business tool both for the giant source of information that we can find in them allowing an extremely detailed study of the target, of the competition and of the market, as well as by the huge opportunities to introduce and expand your business.
This platforms gives you the opportunity to improve the customer support service, the public relations and to generate marketing initiatives with a power of diffusion like never seen before, reaching millions of users, since the youngest to the oldest.
It is a space where the customer can bond with the brand, express hes opinions and live interactive experiences directly and without intermediates. This networks will allow you to have a constant and continuous feedback and allows you to know what the market says about you, giving you the possibility to give an answer in real time and all this humanize your brand getting you closer to your customers, allowing you to have a more efficient customer management.
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